Privacy Policy
Gold Star Collision Group, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and share information when you visit our website located at https://www.goldstarcollisiongroupinc.com or interact with us.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide to Us
Contact Information: Name, phone number, email address, and mailing address when you contact us or request an estimate.
Service Information: Details about your vehicle, insurance claim information, and repair needs when scheduling service.
b. Information Collected Automatically
When you visit our website, we may automatically collect:
Usage Data: Pages visited, time spent on the site, browser type, device type, and referring website.
Cookies & Tracking Technologies: Small data files used to improve website functionality, measure site traffic, and personalize your experience.
2. How We Use Your Information
We use the information we collect to:
Provide and improve our services.
Respond to inquiries, schedule appointments, and deliver customer support.
Send updates, promotions, or service reminders (if you opt in).
Maintain website functionality, security, and analytics.
Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share information with:
Service Providers: Third parties who help operate our business (e.g., IT services, payment processors).
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
4. Your Privacy Rights (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):
Right to Know: You may request to know what personal information we collect, use, disclose, or share.
Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
Right to Opt Out: You may opt out of the sale or sharing of your personal information (we do not sell data, but you may still make this request).
Right to Correct: You may request that we correct inaccurate personal information we have about you.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, please contact us using the information provided below. We may need to verify your identity before processing your request.
5. Data Security
We take reasonable steps to protect the information we collect from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
7. Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
Gold Star Collision Group, Inc.
1062 W Martin Luther King Jr Blvd
Los Angeles, CA 90037
phone: 323-234-4949